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POLICY REGARDING THE USE OF COOKIES AND OTHER TRACKING TOOLS

Last updated on: 21/02/2025

Preamble

Louvre Hotels Group and its partners use cookies to secure and optimize your browsing on the Site. These cookies allow Louvre Hotels Group and its partners to collect information over time during your browsing, including certain personal data. Some cookies placed by our partners may allow them to track your browsing habits when you leave our Site. Please note that we do not control the websites of our partners and are not responsible for their privacy statements, which we encourage you to read. The purpose of this policy is to explain what a cookie is, how they are managed on our Site, and how you can object to them. Terms starting with capital letters refer to the definitions in the Personal Data Policy, accessible in the footer of our Site.

  1. What is a cookie?

A cookie is a text file placed when visiting a site, mobile application, or online advertisement and is stored on your Device (computer or mobile device). Cookies are managed by your internet browser or the mobile application you use, and only the issuer of a cookie can decide to read or modify the information it contains. Cookies serve several purposes, such as enabling you to navigate effectively on a site or mobile application, remembering your choices, goods, and services you wish to purchase, and offering you relevant advertising content based on your interests expressed during your browsing.

  1. Is your consent required?

Your consent is required in all cases except for cookies that are strictly necessary for the proper functioning and security of the Site.

Website publishers must:

  • Inform users of the purpose of the cookies;

  • Obtain users' consent (except for strictly necessary cookies);

  • Provide a way for users to withdraw this consent.

Thus, you can withdraw your consent at any time via the “Manage Cookies” tab in the footer of our Site.

If you withdraw your consent for certain categories of cookies, Louvre Hotels Group cannot be held responsible for any dysfunctions in the use or display of the Site that you may encounter.

  1. What types of cookies do we use?

The cookies used by Louvre Hotels Group and its partners fall into the following categories:

  • Strictly necessary cookies: These cookies are essential for the proper functioning of our Site. They allow navigation on the Site and the use of its essential features (such as facilitating your navigation, managing your authentication, remembering your language or payment currency, etc.). These cookies do not require your consent. They can be blocked through your browser. However, this may have potentially negative effects on the functioning and access to certain parts of the Site.

  • Functionality cookies: These cookies may be set by us or our partners to create a profile of your interests. They help understand your usage habits, interactions, and preferences, and activate certain features to improve your browsing experience. If you do not authorize these cookies, certain features of the Site may not work correctly.

  • Performance cookies: These cookies may be set by us or our partners. They allow us to track the usage of our Site, generate statistics, and identify our most popular pages and content to improve the functioning of the Site and the experience we offer you. Refusing these cookies will affect our ability to optimize our products and services.

  • Targeted advertising cookies: These cookies may be set by us or our partners. They allow us to define a profile of your interests to offer you more relevant advertisements and/or measure the performance of our advertising campaigns. If you do not authorize these cookies, your advertisements will be less targeted.

  • Social media cookies: These cookies may be set by us or our partners. They enable the tracking and management of ads on social networks to provide you with the best possible browsing experience. These cookies may process data such as the number of content shared through social media, whether you have a social media account, and tracking your browsing across different websites.

For targeted advertising cookies, we work with partners (e.g., Facebook, Google, Criteo, etc.) who help us personalize the ads you receive. If you consent, these third-party partners can activate their cookies on our Site and place them on your Device to collect data.

You can:

  • Consult the full list and policies of our partners

  • Manage your consent for the placement of these different categories of cookies via “Manage Cookies” accessible in the footer of our Site

  • Consult the policies of Google and Facebook through the links below:

Google Privacy Rules and Terms of Use: https://business.safety.google/privacy/

Facebook Data Use Policy: https://fr-fr.facebook.com/privacy/explanation

  1. Is it possible to identify me through cookies?

Cookies allow information such as the pages visited on the Site, reservation details, login information, search history, and language preferences to be recorded. Some cookies used by our advertising partners to track your online activity for targeted advertising process data that may be considered personal data and, therefore, subject to the GDPR.

  1. What is the cookie retention period?

Cookies are kept either for the duration of your browsing on the Site or for a maximum period of thirteen (13) months from their initial placement on your Device, and user preferences are kept for six (6) months to avoid soliciting you again for a certain period.

After the retention period expires, the personal data collected via cookies will be deleted.

  1. How to oppose the placement of cookies?

Except for strictly necessary cookies, the placement of a cookie on a Device is subject to your consent, which you can express and modify at any time through the various options available via “Manage Cookies” in the footer of our Site.

Other options are available to the User to oppose cookies:

  • Cookie settings in your browser

The User can configure their browser to either accept or reject HTTP cookies on their Device, either automatically or according to their issuer.

The User can also configure their browser to prompt them for consent before a cookie is placed on their Device.

For managing cookies and choices, each browser has different settings, which are described in the help menu of the User’s browser, allowing them to modify their preferences:

The CNIL (National Commission on Informatics and Liberty) website offers advice to limit the traceability of your web browsing. You can access their article on the topic here: https://www.cnil.fr/en/cookies-and-other-trackers/how-to-protect-yourself/manage-your-browser

You can also visit the Youronlinechoices website, offered by digital advertising professionals grouped under the European Digital Advertising Alliance (EDAA). This platform gives you the option to refuse or accept cookies used by companies registered on the platform. Link to the platform: http://www.youronlinechoices.com/en/control-your-cookies/.

  1. PERSONAL DATA PROTECTION

In addition to placing cookies, Louvre Hotels Group may process personal data about you when you interact with the Site (e.g., through collection forms or reservations). You can refer to the Louvre Hotels Group Personal Data Policy available in the footer of our Site.

  1. GENERAL INFORMATION AND CHANGES TO OUR POLICY

If any clause in this policy is deemed null, especially due to changes in legislation, applicable regulations, or a court decision, it will not affect the validity of the other clauses in the policy.

This policy and the documents referred to are governed by French law.

This policy may be updated, and the updated version will be published online. The previous version will be replaced by the new one, which will immediately become enforceable. Use of the Site is subject to the policy in effect at the time of use.

To stay informed of any changes and updates, it is recommended that you regularly consult the policy.